My Views on the Future of Adaptive Case Management

It is that time of the year when you can start making predictions on the “future of …”. At first I thought it would be a little silly to talk about the future of ACM (since the name is so new), but since we have been doing ACM (though not by that name) for about 10 years here at ActionBase, I decided to sum up my thoughts on where I think ACM is headed.

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