IBM study – 75% of business processes are done today by excel over email

I couldn’t make it to Phil Gilbert’s BPM2010 keynote, but caught up by reading Keith Swenson’s excellent summary.  Phil quotes an IBM study that “2.5% of the processes are complex, 22.5% are somewhat complex (less than 200 steps), 75% are not complex at all. This last category is done today by excel over email.”

I don’t usually do unabashed plugs for our product but I just couldn’t resist – 75% of process are done through excel over email! ActionBase anybody???

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: