Can Google Wave become a Disruptive, Good Enough BPMS?

I have been wondering about whether there something akin to good enough BPM when it comes to people oriented process (which are most processes in organizations). It seems to me that for these types of processes a full-fledged BPMS implementation is overkill. Not just the upfront purchase cost, but all the upfront process discovery, modeling and implementation resources needed for a BPM implementation. When all is said and done even a simple BPM implementation can cost $200K-$500K in total cost of implementation.

My basic premise is that for many processes there is an easier, faster and more flexible way to get started, instead of the standard BPMS implementation process:

  1. Provide the ability to provide a process guideline (framework\template\best practice) in lieu of a complete model.
  2. Allow participants the freedom to add participants and execute next steps as needed. Including some basic process state description (e.g. accept, reject)
  3. Track each step and activity that relates to the process
  4. Allow relating documents as needed

I think Google Wave (and us here at ActionBase) show that things can be different. With a few small enhancements  Google Wave, in many cases, can be used instead of a full-fledged BPMS – the tool is cheaper, and the upfront costs are much less – the modeling and discovery phase is streamlined and the implementation phase is drastically shortened.

Is Google Wave an example of “good enough” disruptive technology for BPMS?????

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7 Responses to “Can Google Wave become a Disruptive, Good Enough BPMS?”

  1. Tweets that mention Can Google Wave become a Disruptive, Good Enough BPMS? | ActionBase Blog - Thoughts on Collaboration Process Management Unstructured Compliance and Audit -- Topsy.com Says:

    […] This post was mentioned on Twitter by Michael Jessopp and ActionBase, Scott Francis. Scott Francis said: RT @skemsley: Interesting exercise: Can Google Wave become a Disruptive, Good Enough BPMS? http://j.mp/425AQR > if excel can why not wave:) […]

  2. Jeff Shuey Says:

    While I agree with you in premise I don’t think GoogleWave will be replacing any BPM systems in the near future. Not because it’s not good enough — it’s because that’s not what GWAVE is designed to do.

    With that said — I can absolutely see Google Wave being a starting point for workflow steps. I can also see Google Wave as an option to manage the “in-flight” content, steps and also to be the designated end point.

    Google Wave has a lot of potential as a tool to enhance every horizontal business application (BPM, CRM, ERP, SCM, PLM, etc.). If the API is as open as it seems I expect a lot of developers will star to take advantage of the inherent capabilities and perhaps Google will form a partner ecosystem with a broad collection of solutions. I blogged about this opportunity & risk for Google here – Gone Google – Will it Work? – http://bit.ly/gVcHS

    The potential is there.

    btw – I like your HPM way of thinking. There is a definite distinction between Human and System based workflow. I’d like to chat with your more about this as this is what I’ve worked on for 15+ years.

  3. Did Microsoft Copy Mac OS for Windows 7?; Office 2010 Public Beta Next Week?; Cloud Computing Revenue Up 18% - SharePoint Daily - Bamboo Nation Says:

    […] Can Google Wave Become a Disruptive, Good Enough BPMS? (Action Blog)I have been wondering about whether there something akin to good enough BPM when it comes to people oriented process (which are most processes in organizations). It seems to me that for these types of processes a full-fledged BPMS implementation is overkill. Not just the upfront purchase cost, but all the upfront process discovery, modeling and implementation resources needed for a BPM implementation. When all is said and done even a simple BPM implementation can cost $200K-$500K in total cost of implementation. […]

  4. klaitner Says:

    SAP Gravity is an excellent example of Google Wave being used for BPM
    http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15618

    Unfortunately they have not yet released it publicly and it is uncertain whether it will be a separate paid/free product or part of SAP’s suite

    Disclosure: I have no relationship with SAP

  5. Jonathan Barel Says:

    @klaitner: We actually addressed this issue on our blog a while back – http://blog.actionbase.com/bpm-and-google-wave

  6. Janette Pritchett Says:

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  7. LLoyd Buster Says:

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